If left prior to 1600 hours,prescriptions are ready for pickup at 1200 hours the next duty day - or on the secondduty day if left after 1600 hours, or on weekends. JBSA-RandolphDrug FormularyWelcome to the Randolph Clinic Pharmacy!Time spent at the pharmacy window is an opportunity for you to ask questions andobtain information. The phone number can also be located on your prescription label. Suite 5101 Express Scripts receives these forms and approves or denies them for all TRICARE pharmacy points of service MTF, retail, and mail order. Magazine: Randolph Printable Formulary - Randolph Air Force Base. One donation can save up to three lives. Below is a list of preferred diabetes testing supplies (blood glucose meters and test strips) you can receive from an in-network pharmacy. Patients can activate routine prescriptions using the Q-Anywhere system by texting "Get in line" to 833-517-4408 (JBSA-Lackland) or 833-258-0792 (-JBSA-Randolph) during duty hours between 7 a.m. and 4:30 p.m. Activating Prescription Refills -Any medications called in for arefillwill be ready after 1p.m. on the third duty day from activation. It creates a win-win situation for the Randolph Clinic and beneficiariesalike.Phone NumbersRandolph Pharmacy 652-4127Joint Base San Antonio Refills 292-9995 option 2(800) 469-7170 option 2Wilford Hall Pharmacy 292-7522BAMC Pharmacy 916-1536Third Party Collection 652-2420 option 7Pharmacy personnel respect your time and want you to have as short a wait aspossible for prescriptions. 359th Pharmacy Phone. All JBSA Pharmacies, to include Lackland, Randolph, and BAMC, will only accept electronic prescriptions for controlled substances. If you still cannot locate the DoD ID of the patient you are trying to activate medications for, please proceed to the lobby of the servicing pharmacy and pull a questions ticket. This service is not available for urgent medications. Health equality for women in service and women beneficiaries is and will remain a top priority for the Department of Defense, Acting Assistant Secretary of Defense for Health Affairs Seileen Mullen made clear during a recent podcast. 7700 Arlington Boulevard Sometimes, Express Scripts requests additional information from the provider. The pharmacy teams will use existing space and capacity to create an internal Urgent Care Pharmacy to optimize the process for obtaining urgent medications. Women's Health Equity is a Real Focus for DOD, Mullen Says. Currently the turn around time for paper prescriptions at JBSA-Lackland is 4 duty days. New Electronic Health Record System Launches for Beneficiaries in Tidewater. Some documents are presented in Portable Document Format (PDF). Find theright contact infofor the help you need. How do I turn in my paper prescription? An official website of the United States government, The Premier Installation In The Department Of Defense. The Department of the Air Force is establishing new Body Composition Program standards for Airmen and Guardians after the abdominal circumference was removed from the Air Force-specific Physical Fitness Assessment in 2020. Process Update #4 - Only electronic controlled substance prescriptions. The appearance of commercial external hyperlinks does not constitute endorsement by Joint Base San Antonio, the United States Army, the United States Air Force, or the Department of . The 59th MDW hastried to standardize the care received across the San Antonio Market as much as possible at this time while striving to provide prescriptions in a predictable, medically appropriate timeframe and to alleviate the frustrations patients currently face. This document outlines your rights with regards to your Medicare drug plan. The appearance of commercial external hyperlinks does not constitute endorsement by Joint Base San Antonio, the United States Army, the United States Air Force, or the Department of Defense of the external web site, or the information, products, or services contained therein. Such hyperlinks are provided consistent with the stated purpose of this website. All JBSA pharmacies, to include JBSA-Lackland, JBSA-Randolphand Brooke Army Medical Center,will only accept electronic prescriptions for controlled substances. 4 Easy Steps for Searching Your Formulary Type the name of the drug into the search box Click "Search" Why am I not getting text messages from the pharmacy? The current call center wait times and the inadequate functionality of the phone system (call drops) are not meeting the standard of customer support we would like to provide. 2. No. 1040 Randolph AFB, TX 78150-4801 Get Directions Randolph Clinic - 359th Medical Group website 1-210-652-6403 Monday - Friday: 7:30 a.m. - 4:30 p.m. Closed from noon - 4:30p.m. I have been getting my medications from the BX pharmacy since it first opened. Currently, the demand for pharmacy services exceeds what the 59th Medical Wing is resourced to provide by approximately 26%. If your prescriptions dont make it to Randolph from an off-base provider, ask that pharmacy to confirm your preferred pharmacy in its system. The 59th MDW hastried to standardize the care received across the San Antonio Market as much as possible at this time while striving to provide prescriptions in a predictable, medically appropriate timeframe and to alleviate the frustrations patients currently face. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. (U.S. Navy photo by Mass Communication Specialist 2nd Class Dylan M. Kinee/Released). An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Aug. 16, 2022. Magazine: Randolph Printable Formulary - Joint Base San Antonio. Download. The Randolph Pharmacy and Formulary link is under "Medical" near the bottom left column of the page under "Information Resources"*** Text "Get in line" to (833)517-4408 (Lackland) or (833)258-0792 (Randolph) and follow the prompts. Please ensure that you participate in the Third Party Collectionprogram. Randolph Air Force Base is a well-known Air Force installation in Texas. In alignment with Texas state law, paper prescriptions for controlled substances will no longer be accepted. Q4. The goal of the Urgent Care Pharmacy is to provide patients with their urgent medications within 1 to 2 hours of initial check-in. 7700 Arlington Boulevard *Urgent medications include short course acute treatments to include pain medications (JBSA-Lackland only), antibiotics, and/or steroid dose packs OR medications for patients discharged from the ER or hospital/urgent care in the past 72 hours. Sign up for Express Scripts Home Delivery Refills can be ordered bycalling (210) 292-9995; select option #2 for delivery to an Air Force pharmacy, then selectoption #2 again to identify the Randolph BX Satellite Pharmacy as your pick-up location.The toll free refill order number is (800) 469-7170.The Clinic Pharmacy is open Monday through Friday 0730 1630; the Base ExchangePharmacy remains open until 1700 hours. Process Update #3 - Urgent Prescription Process. All rights reserved. The Randolph pharmacy's National Provider Identifier (NPI) is 1861800567. . TRICARE requires certain forms to be filled out by ordering providers for certain medications to be covered. (U.S. Air Force Photo by Staff Sgt. A3. Instead, once they pull a number from a kiosk for pick up, they can have a seat and wait for their number to be called. To speak with pharmacy personnel call (210) 652-4127 and select option #2 for the Base Exchange Pharmacy, or option #3 for the Main Clinic Pharmacy. Have questions about which medications are covered by your plan? JBSA- Randolph Drug Formulary Welcome to the Randolph Clinic Pharmacy!Time spent at the pharmacy window is an opportunity for you to ask questions andobtain information. The Wilford Hall Ambulatory Surgical Center'sScriptCenter lockers are located on the first-floor B-Wing hallway next to the pharmacy. (210) 652-3036. 1-210-652-6403. Visit, The Wilford Hall Ambulatory Surgical Center'sScriptCenter lockers are located on the first-floor B-Wing hallway next to the pharmacy. All rights reserved. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. Since JBSA-Lackland pharmacies no longer use Social Security numbers to look up patients anymore, you will be asked for the patient's DoD ID number. Call-in activations will be turned off. JBSA-Randolph is the Air Forces premier base for pilot instructor training and combat systems officer training. In alignment with Texas state law, paper prescriptions forcontrolled substanceswill no longer be accepted. If you see an off-base provider you will need to get a new written prescription to bring to a JBSA Pharmacy or have your provider electronically prescribe or fax to JBSA Pharmacy. (Courtesy Graphic). The 59th Medical Wing is updating these processes after the completion of an internal study which revealed that demand for pharmacy services is currently 26% higher than what the wing is resourced to deliver. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland Aug. 16, 2022. If you provide hard-copy prescriptions, we cant meet same-day prescription needs; you will likely need to return to the pharmacy in a day or two. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Randolph Printable Formulary - Randolph Air Force Read more about cream, ointment, pharmacy, oint, randolph and base. These process changes will allow for enhanced support from the wings off-site robotic prescription refill center to meet demand. Why do I need to activate my prescription? Therefore, please put aside cell phones before approaching thewindow. The Military Health Systems new electronic health record system, MHS GENESIS, will deploy for more than 390,000 beneficiaries in the Defense Health Agencys Tidewater Market on Jan. 21, 2023. Currently, the demand for Pharmacy services exceeds what the Wing is resourced to provide by approximately 26%. Currently, the demand for pharmacy services exceeds what the 59 MDW is resourced to provide by approximately 26%. The only negative I can mention is the current trend to steer folks to get their meds from Express Scripts. . Driving a long distance to the pharmacy? Randolph AFB, TX 78150-4801. (Courtesy Photo by ASBP). Hours of Operation:7:30a.m. to 4:30p.m., Monday-Friday; Closed Saturday and Sunday, as well asall four-day weekends The JBSA-Randolph Pharmacy is part of the 559th Medical Squadron Group that provides comprehensive health services in the San Antonio area. Select Option 2 for the 24/7 ScriptCenter Kiosk. Randolph Air Force Base Information and Referral Services. Currently, the demand for pharmacy services exceeds what the 59th Medical Wing is resourced to provide by approximately 26%. Joint Base San Antonio; Fort Sam Houston; Randolph Air Force Base; Lackland Air Force Base; Camp Bullis; . As of Sept. 6, 2022, patients will no longer need to stand in line to pick up their medications. There are co-pays, but beneficiaries will reduce time spent at the pharmacy. Visit https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, option 3 for more information. Visit https://militaryrx.express-scripts.com/home-delivery or call 1-877-363-1303, option 3 for more information. Focusing on treatments for cancer and rare diseases, we believe in care that's designed for each patient's needs.. Our specialty pharmacy's compassionate, patient-first approach helps people navigate the fragmented healthcare . English. English. The following process updates will take effect Sept. 6, 2022: Process Update #1 - Pick up Process Change. The group consists of 367 personnel in 8 buildings. YUMPU automatically turns print PDFs into web optimized ePapers that Google loves. Instead, once they pull a number from a kiosk for pick up, they can have a seat and wait for their number to be called. Performing this action will revert the following features to their default settings: Hooray! 221 3rd St. W An Airman uses a pharmacy kiosk at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland Aug. 16, 2022. Co-pays (can differ depending on medication/day supply): Find retail network pharmacies athttps://militaryrx.express-scripts.com/find-pharmacy. I was told I needed a Prior Authorization (PA) to get my medication. How long will it take before I can pick up my called-in refill request? Nestled in the northeast corner of San Antonio lies Joint Base San Antonio-Randolph or the Showplace of the Air Force. The breathtaking Spanish colonial architecture on display could be one reason for the flashy nickname, or it could also be the almost constant displays of air superiority occurring overhead. Can I activate/refill my prescriptions using the MHSGenesis portal? The automated refill call in system will give you specific times and days on when your prescriptions will be available. The 359 MDG Base Exchange Pharmacy dispenses prescriptions from civilian providers, both typed and handwritten, as well as all refills. An official website of the United States government, For 90-day supply medications, the refill can be called in 21 days prior to running out of medication, For 60-day supply medications, the refill can be called in 14 days prior, For 30-day supply medications, the refill can be called in 7 days prior, In alignment with Texas state law, paper prescriptions for, For beneficiaries interested in receiving medications by home delivery, Express Scripts is a TRICARE service. Prescriptions called in before 0900 will be ready for pick up the following duty day (JBSA Lackland and JBSA Randolph) and ready in 3 business days (JBSA Fort Sam Houston). Y0020_WCM_100876E Last Updated On: 9/1/2022. Why do these need to be filed? Call-in activations will be turned off. A2. Such links are provided consistent with the stated purpose of the web site. Q3. Patients can activate routine prescriptions using the Q-Anywhere system by texting "Get in line" to 833-517-4408 (Lackland) or 833-258-0792 (Randolph) during duty hours between 7 a.m. and 4:30 p.m. Activating Prescription Refills -Any medications called in for a refill will be ready after 1:00 p.m. on the third duty day from activation. The Air Forces Sustained Medical and Readiness Trained, or SMART, program has become a dynamic training platform. Monday - Friday Process Update #3 - Urgent Prescription Process. Mon-Fri 0730-1630. Pharmacy Direct Member Reimbursement Form. The Joint Base San Antonio-Lackland and Randolph Pharmacy teams are changing some of their processes to improve service to beneficiaries. Randolph Printable Formulary - Joint Base San Antonio. Remember to write down/be prepared to provide prescription numbers when calling in refills. JBSA-Lackland and JBSA-Randolph pharmacy teams are updating processes to improve support to beneficiaries. Phone: 210-652-4127. Patients can activate routine prescriptions using the Q-Anywhere system by texting "Get in line" to 833-517-4408 (JBSA-Lackland) or 833-258-0792 (-JBSA-Randolph) during duty hours between 7 a.m. and 4:30 p.m. Activating Prescription Refills -Any medications called in for a refill will be ready after 1p.m. on the third duty day from activation.
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