Only if you are part of a service bureau should you proceed: Ask questions, get answers, and join our large community of Intuit Accountants users. Give clients more time to request an advance. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/. Status of Application; Approval and Funding of Loan. TurboTax Live tax expert products. To run Pay-by-Refund reports in ProSeries Professional 2019 and prior: If your firm isn't part of a service bureau, this section will not apply to your company. Real experts - to help or even do your taxes for you. This is the loan agreement everyone signed for the advanced refund. There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. Where is it? Kinda surprised I got it on time despite seeing way too many bad reviews about SBTPG but Im guessing maybe I got lucky or just because cashapp does early deposits. 1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? Although you are pre approved based on what is on your return the bank doing the loans will also review your situation AND your credit report to determine if they will approve the advance nothing is certain until the return is filed that is in the contract you signed. Find a tax pro in your area and see the tax-related products they offer. Here are some other reasons you may have received this email: An incorrectly entered bank account number in your direct deposit information Learn more. SSN. @Tabathapay1 How did you pay for your Turbo Tax fees? Process 40+ RTs and get a free premium marketing kit.5. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. @CarissaMThanks for engaging with us. Your ONLY source of information about your refund now is the IRS. Learn more about where checks can be cashed. I've done the same thing I spoke with someone who picks up after maybe almost a hour but they say they have to transfer me because I filed with tt and then I'm holding for hours just for the line to hang up never speaking with anyone about my situation I'm going to try again though. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. Trouble logging in? **Say "Thanks" by clicking the thumb icon in a post, Why did I not recieved my advance loan when I signed the consent to disclose my information for the refund advance loan, The initial approval is just a pre-qualification. 3 Based on cost for post-acknowledgment refund advance. If you are participating in the Fast Cash Advance program, you will see an overview of advance loans you have processed. Hand off your taxes, get expert help, or do it yourself. So why all of a sudden, am I no longer approved? It's either deliberately misleading customers, or signing on false terms..? Free Military tax filing discount. seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. Federal/ State refund amount. https://ttlc.intuit.com/community/refunds/help/important-offer-details-and-disclosures-about-refund- Not all consumers will qualify for a loan or for the maximum loan amount. For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. For more detailed information, please click, . You will not receive a final decision of whether you are approved for the loan until after you file your taxes. Not even sure why I had to pay, but I see a lot of reviews about TPG and its not good. Hand off your taxes, get expert help, or do it yourself. If you want to run a report for all clients, no specific file should be highlighted. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. We'll help you get started or pick up where you left off. All online tax preparation software. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. Based on your representations made during the application process and in this Agreement, we agree as follows. . If you want to run a report for a specific client, highlight that client. My DDD is 2/24 and still unfunded. Ive never experienced this with TT before. Not in my bank! No upfront fees All bs, they said I would get a 1k advance and once the IRS approved it. The Pay-by-Refund Reject Details screen will explain what needs to be done before resubmitting the bank application. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. My refund was ACCEPTED by the IRS on 1/21/22. I did not recieve that email because I was approved for a specified amount. There are two ways of checking the Pay-by-Refund status. More details can be found in your TPG user manual. Wow thanks for the info I called the irs they gave me the banks number I called the bank and they gave me sbtpg number but I can't reach anyone to save my life so hopefully we get some act right by next week. They just tell you we dont know why youre declined. This my first year with fees. About us . We'll help you get started or pick up where you left off. Not all consumers will qualify for a loan or for the maximum loan amount. Checks are printed from TPG's web page. My DDD is 3/03 and yesterday my red circle appeared but no change today. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. to receive guidance from our tax experts and community. Enter the whole dollar amount only. Ask questions and learn more about your taxes and finances. Follow the TPG instructions to print checks. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Filing status. PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? You have clicked a link to a site outside of the TurboTax Community. What if a client wants a card but not a Fast Cash Advance? Your approval is based on the size of your federal refund and your tax information, along with other factors. As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). A. Offer and terms subject to change at any time without prior notice. Here are some other reasons you may have received this email: You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. Still have not received a response to the issue. My ddd was 2/9. Called the bank and she tells me I wasnt qualified? All loans have an Annual Percentage Rate (APR) of 35.99%. For preparers, an overview of the TPG website changes and new reports is available in a video from TPG. What's the status of my refund? You may not receive the Refund Advance if one of these factors doesnt meet the qualifying standards of the lender. How to opt-in to the Fast Cash Advance program. 6 - Fast Cash Advance. - Community. For a return to be eligible for a Pay-by-Refund bank product, it must meet the following criteria: The return must have a refund larger than the preparer fees and bank fees. Therefore, your review page is showing a Direct Deposit to them. We'll help you get started or pick up where you left off. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. If your request for a Loan is approved and all conditions to funding are met, we will advise you of the final approved amount of your Refund Advance Loan. + Checks up to $7,500 cashed for a cost up to $8. When you enroll to offer Pay-by-Refund with TPG you are automatically opted in for TPG's Auto Collect feature. What is the TurboTax phone number? However, in some cases, the status could fail to be retrieved due to interruptions in the transmission and require you to manually request the print authorization record (Ready to Print status). SBTG site says mine was deposited to my bank 2/8. See more here. Tax professional log in. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. If I would have known that Turbo tax would make the sudden change without notice, I would have not continued to e-file with turbo tax,and chose a different tax service. Then directed to set up the turbo debit card account. When you call SBTPG bank keeping calling. To easily view rejection details for a bank application, we have provided details in the Pay-by-Refund HomeBase View. It reminds me of that $600 stimulus they sent to SBTPG and TurboTax had to apologize and let us know the problem was corrected. Complete the client's tax return and clear any error messages. Refund Transfer. I believe what they are referring to when they state most get their refund advance in 1hour after IRS accepts is when SBTG receives acceptance from the IRS. This isnt right. This is some bull**bleep**. You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. Status of Application; Approval and Funding of Loan. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. Approved - Find the $ amount of loans issued and the number of taxpayers that have received a loan *Important: The refund amount field is not the amount on the check. Self-employed taxes. The IRS did not start accepting returns until 1/24 so anything prior to that would not have had an initial approval should see some approvals within the next couple days. In-season Fast Cash Advance available first day of filing. Using a bank account that belongs to another person Learn more. The IRS or state tax agency needs to first release the funds to the bank before the taxpayer will receive their refund. Seems a bit deceiving. Refund. Major banks and prepaid card holders are all in the same boat. Materials available while supplies last. We have not yet committed to make any Loan. Real experts - to help or even do your taxes for you. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. Never again. What is the taxpayer cost for Fast Cash Advance? The Primary taxpayer's Social Security Number (SSN) Place the expected refund amount acknowledged by the IRS in your tax return in the refund amount box (ex. We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. I am so glad to hear that someone received their refund without any issues. If the taxpayer needs assistance with logging in to the TPG website, they will need to use the help available from the icon on the TPG website. Mine are always 2-3 days before. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advance checkbox. When IRS or state tax funding has been received, TPG releases the funds starting at 2:30 PM Pacific time. Have you now received your funds? This is not a good look for those of us who have trusted and relied on Turbo tax over the years. GO2bank Visa Debit Card. Not all consumers will qualify for a loan or for the maximum loan amount. The bank told me if it went into the wrong account and posted I can't do anything about it but my info is correct I'm worried I am SOL on my refund . I am sorry you were not aware of the terms and conditions. SBTG took the fees out 2/8 and the site says it deposited to my account the same day. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. Have checked repeatedly and nothing. Based on your representations made during the application process and in this Agreement, we agree as follows. The technology fee includes the cost of programming specific Settlement Solution Provider software and communication protocols, as well as mandated security testing. You can also read the terms and conditions for the refund advance by. Tax returns may be filed electronically without applying for this loan. You can also contact the IRS regarding your refund by calling 800-829-1040. I was told as soon as they receive the return status they will make their decision. How long before they sent that email after you filed? Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. **, My tpg still says unfunded But my deposit date is tomorrow. I hope its better by mid-FebruarySmh. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. Questions about prior year tax filings? Fast Cash Advance. Sbtpg has had my money since 2/18/22 and my ddd is tomorrow and I have nothing yet either so no it's not the IRS it's Sbtpg, Does it still say unfunded. It shows on the IRS. At first I had all green circle with a very small red piece, that said $7 was taken out. The process for printing checks in ProSeries has changed. Offer clients a larger refund advance at tax time. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining funds are issued to the taxpayer. The Pay-by-Refund application must be signed by the taxpayer before e-filing the return. We are glad you received your refund on time. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. I have been reading in this tax group that some people who didnt have credits had a ddd of 2/9/22 but have failed to receive their funds. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software. Privacy Policy. Once your federal return has been accepted by the IRS, only the IRS has any control. I am having the same issue and TurboTax is unable to give me any answers or help figure out where my money is . You must select the refund advance option, efile the return, and then the final decision will be emailed to you.
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