B) identify the core customer value that consumers seek from the product The singer, songwriter, and entrepreneur is known for Blurred Lines, Freedom, Frontin and many others. MANHATTAN BEACH, Calif., April 28, 2023 /PRNewswire/ -- As part of its commitment to support the communities it serves, Kinecta Federal Credit Union exemplifies what it means to be invested and. Services can also be differentiated through symbols and branding, by creating an image that sets a company's services apart from that of its competitors. Alex, a graphic designer, suffers from a terrible headache while at work. GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults, Arab Academy for Science, Technology & Maritime Transport. This new feature enables different reading modes for our document viewer.By default we've enabled the "Distraction-Free" mode, but you can change it back to "Regular", using this dropdown. AACSB: Application of knowledge Skill: Application Answer: C Answer: A Skill: Concept Patients find nurses friendly and accessible; data are aggregated for the institution as a whole. b. What is evident from the response is that she lacks health literacy or the capacity to obtain, process, and understand basic health information and services. Let us know in the comments below! A) fast food a. services. d. Coordination of care, services, advocacy, and access for patients within the healthcare system. Cultural immersion. There are plenty more things to do in Manassas, so take your time to explore the area. a couple of which. Objective: LO 8: Define product and describe the major classifications of products and Several witchcraft inquiries were investigated between 1626 and 1730. The provision of humanistic care within a high-tech environment is characteristic of high tech-high touch approaches and reflects the idea that the more that high-tech is used, the more patients also desire high-touch. Answer: C Adventure learning. Ruben built a company reputation on the manufacturing and distribution of a variety of wooden writing utensils with customized engravings. Marketing mix planning begins with _____. A) convenience ANS: A Difficulty: Easy, Elmo Inc., a Michigan-based manufacturer of athletic shoes, uses professional athletes in its E) negative brand equity b. E) calculating the total costs involved in manufacturing the product BUS 100 Introduction to Business Unit 3 Milestone Sophia Course services, and ________. Answer: D for sale that are essentially intangible and do not result in the ownership of anything. When possible, services should come to the patient and should be as easy, comfortable, pleasant, and effective as possible. This party suggests several ideas that could help in solving the issue. The most basic level is ________, which addresses the question, "What The institution of a holding area where families can be with children represents a caring action that arises out of interactions and knowledge of patient needs and thus, is service oriented. This living museum stays in character 24 hours a day. B) design A neutral third party is called in to actively work with both sides and help them reach a settlement. E) quality He gets back to work in an hour when his headache subsides. This best exemplifies _____. The most prominent is the Fair Packaging and Labeling Act of 1966, which set mandatory labeling requirements, encouraged voluntary industry packaging standards, and allowed federal agencies to set packaging regulations in specific industries. Working in a needle exchange program for individuals in an inner-city environment Objective: LO 8: Define product and describe the major classifications of products and As a nurse manager, you see an opportunity for patients to be well serviced through the medical home concept. As a head nurse, you are concerned about the service orientation on your unit. C) Services can be stored for later use. E) internal Service companies can differentiate their service delivery by having more able and reliable customer-contact people, developing a superior physical environment in which the service product is delivered, or designing a superior delivery process. AACSB: Application of knowledge Pain management, the discharge process, and post-discharge patient callbacks are specific areas where nurses can make significant improvement in patient satisfaction. Data indicate that nurses are responsive to requests for assistance; data are available for the unit and the institution. AACSB: Application of knowledge The original Thanksgiving did not have either Native Americans or a feast, let alone a Turkey. Answer: The two broad classes are consumer products and industrial products. Skill: Concept services. Objective: LO 8: Define product and describe the major classifications of products and sale. 19 Screening & Referral, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. A gourmet a. Empowering the patient. Which of the following exemplifies a corporate strategy? AACSB: Analytical thinking D) Consumer products Establishing private and professional networking systems. Objective: LO 8: Define product and describe the major classifications of products and Nederlnsk - Frysk (Visser W.), The Importance of Being Earnest (Oscar Wilde), Junqueira's Basic Histology (Anthony L. Mescher), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham). products, specialty products, and unsought products. The complexity of options in health care and the processes and policies involved in funding health services for patients, as well as fragmented relationships with a growing variety of healthcare providers, contribute to the complexity of the system for patients, especially for those who might need it most, such as the poor, uninsured or underinsured, and homeless. and services. B) unsought What practices by the nurse manager best acknowledge staff accountability and contribution? He says that he doesn't understand what he is supposed to be doing about his medications, because every time he comes to the clinic, he sees someone else who has different ideas. a fifth of which. Objective: LO 8: Describe the decisions companies make regarding their individual products and services, product lines, and product mixes. D) conformance and style The Nutritional Labeling and Educational Act of 1990 requires sellers to provide detailed nutritional information on food products, and recent sweeping actions by the Food and Drug Administration (FDA) regulate the use of health-related terms such as low fat, light, high fiber, and organic. Among other things, it is called the Mother of Presidents and the Mother of States. It is also known as the state that gave the U.S. eight Presidents! c. Ensuring that birthing preferences are on file and available when a laboring mother comes in B) an augmented product A service orntation needs to translate caring into appropriate, timely action that meets the needs of patients. Skill: Concept Virginia is also famous for Shenandoah National Park and the numerous lakes it houses within its borders. c. Specific questions related to management of comfort are included for the institution as a whole. Difficulty: Easy, Give examples of pure tangible goods. Objective: LO 8: Describe the decisions companies make regarding their individual products REF: Page 443 | Page 444 During review of a patient's progress, the healthcare team determines that a patient requires treatment that is generally accepted at that time in the usual illness trajectory of a patient. Answer: A Skill: Concept Answer: C D) specialty products Objective: LO 8: Define product and describe the major classifications of products and B) Quality function deployment Answer: Brand equity is the differential effect that knowing the brand name has on customer response to the product and its marketing. Lack of motivation. C) support services product involved? It is estimated that more than three million people visit the cemetery every year. ________ marketing. A) Shopping products Difficulty: Easy, Specialty products are consumer products and services that customers evaluate on product planners must build ________. AACSB: Analytical thinking This move not only exemplifies Ardern's dedication to fighting online hate and radicalization but also highlights the essential role of academic institutions in searching for answers to society . Objective: LO 8: Define product and describe the major classifications of products and c. Television advertisements d. Put the medicine pouch on the shelf beside the bed. REF: Page 423 TOP: AONE competency: Knowledge of the Health Care Environment, Which of the following activities would represent a customer-friendly approach in a healthcare setting? Marketers must get everyone in the organization to be customer centered. Include the mistake on the nurse's performance appraisal. AACSB: Analytical thinking A) breakfast cereal Difficulty: Easy, Which of the following is NOT a category of consumer products? University life can be wild, and two of the characteristic features of a university are streaking and frats. b. Patrick Henry gave this stirring speech in St Johns Church Richmond during the 1775 Virginia Convention. Objective: LO 8: Define product and describe the major classifications of products and someone in her family left america and settled in australia. Difficulty: Moderate, Lubricants, coal, paper, and pencils are examples of ________. A manager approves an employee's request to use his home office rather than drive to work on Fridays. them. AACSB: Analytical thinking REF: Page 415 | Page 416 A) candy installations and accessory equipment. Development of services that are identified in various studies as important for this target group. employers must pay whichever wage is higher. with it, such as a warranty, free delivery, installation, and maintenance. c. Identifying community support groups. voila! E) unsought On the occasions that she doesn't, she writes and realises that writing is like creating magic. E) tech support and warranty When Sandra Cisneros writes, "I've been waiting patient as a spider all these years," the reader understands the simile because persistence is a quality attributed to spiders. C) Niche d. Heavy sedation. Nguyen Quoc Trung. Objective: LO 8: Define product and describe the major classifications of products and Skill: Concept These Falling levels of education among the public. Skill: Concept b. Which of the following statements is true of whistleblowing? a. and services, product lines, and product mixes. Objective: LO 8.4: Discuss branding strategy -the decisions companies make in building and managing their brands. C) unusual colors It also boasts of housing one-fourth of the Appalachian Trail, the Blue Ridge Parkway, and Shenandoah National Park. E) installations At the Texas Invitational, graduate Priscilla Adejokun finished third overall in the hammer with a throw of 59.71 meters on her last throw of finals. 1. B) state-of the art technology A) Shopping products defending socialism in the marketplace. celena85031 celena85031 01/16/2019 D) Capital items total output produced divided by number of Full Time Equivalents. Employment-at-will is a common-law doctrine holding that: an employer has the right to hire, fire, demote, or promote whomever it chooses. The uncongested river is accessible to entire public, so is n View the full answer Transcribed image text: Which of the following scenarios best exemplifies an excludable and rivalrous good? Answer: The Federal Trade Commission Act of 1914 held that false, misleading, or deceptive labels or packages constitute unfair competition. It was just a prayer led by Captain John Woodlief 30 miles upstream from Jamestown, to celebrate their safe journey from England. He wanted to invest his savings in a safe option that paid more than his savings account and he was content with earning a lower, consistent amount of money. D) Specialty items Along the way, you can find some of the oldest mountains in the world; New River, which is the oldest river in North America; and highest waterfalls of the Rockies. E) long-lasting makeup Difficulty: Moderate, Industrial products and services include raw materials, buildings, fixed equipment, supplies, The actor, producer and philanthropist is much loved for her roles in Miss Congeniality, The Proposal, Speed and Gravity. The first-ever recorded instance of streaking was apparently in 1804. E) laundry detergent "We make an excellent product," Ruben Delgado stated, "and we honor a good guarantee on everything we sell. Virginia is for lovers is a travel and tourism slogan used in Virginia since 1969. B) Unsought products 18- Health Prom, Community Exam 1: Ch. Which of the following exemplifies a corporate strategy? services. D) find out how they can create the most satisfying brand experience services. As gatekeepers to the system, nurses advocate for and coordinate care, services, and access for patients across all providers, settings, and levels of care. Skill: Concept Answer: Desirable qualities for a brand name include the following: Answer: A brand created and owned by a reseller of a product or service is known as a private brand or store brand. But after a fungus devastated mulberry trees, Virginia shifted its production to tobacco. He even added a line of various grades of personalized stationery and business cards. Read on and see how many you can tick off the Oh, I knew this! list. When the British colonists first landed in America, three pigs set foot on the land too. In other words, academic institutions need to be efficient in their collaboration with government leaders, and Arderns appointment is a prime example of what can happen when this integration works. Objective: LO 8: Define product and describe the major classifications of products and Initially, Virginia was envisaged as a state that would cultivate silk. This equipment is highly effective, but the club members could be injured if the equipment is not used correctly. D) social engineering Answer: A service offer can include innovative features that set a company's offers apart from competitors' offers. Finally, two companies can join forces and co-brand a product. A) corporate image B) person Difficulty: Moderate, Tourism Australia's global marketing campaign, "There's nothing like Australia" is an Overview Enterprise CX SOLUTIONS Technology excellence Embrace speed and agility through automation. Consumer It is said that it is in Virginia that peanuts were first grown in America. Who among the following is considered disabled under the ADA? c. Function of controlling which patients see the physician and which do not. A) person E) Product positioning At 17.6 miles, the Chesapeake Bay Bridge Tunnel is the worlds largest bridge-tunnel complex. itself, is an example of ________ marketing. D) Services can be easily separated from their providers. TOP: AONE competency: Knowledge of the Health Care Environment. B) Product quality here i am. E) products such as insurance satisfy stated or implied customer needs. Term 1 / 26 The chief nursing officer decides to establish a client advocacy position in an oncology unit. Difficulty: Easy, Which of the following exemplifies a service? AACSB: Analytical thinking Answer: C Skill: Concept B) Services are a form of product that consists of activities, benefits, or satisfactions offered for Virginia is also known for its weird, whacky laws. Skill: Concept 30 seconds. A) internal Each level adds Or the manufacturer may sell to resellers who give the product a private brand (also called a store brand or distributor brand). Skill: Concept https://www.sobtell.com/q/tutorial/default/206996-bus-100-introduction-to-business-unit-3-milestone From sweet and salty to buttery, they are loaded with flavors. Diversity encompasses more than differences in nationality or ethnicity and may include a variety of ways that patients are different from their healthcare providers. A) unsought A fitness center is planning to invest in a specialized exercise equipment. Today, this historical site is wonderfully preserved. Answer: C Name these two broad classes and describe how they are different from each other. Skill: Concept Skill: Concept This is a 5,000-acre park that witnessed two major civil war conflicts the Union and the Confederates faced each other off in 1861 and 1862. Difficulty: Moderate, ________ are consumer products and services with unique characteristics or brand TOP: AONE competency: Communication and Relationship-Building. AACSB: Analytical thinking Objective: LO 8.4: Discuss branding strategy -the decisions companies make in building and managing their brands. Which of the following is typically classified as a regular benefit? Difficulty: Easy, Installations consist of ________. REF: Page 412 TOP: AONE competency: Knowledge of the Health Care Environment. c. Providing products. As many as 40 million oysters have been sold every year since 2016! This geological formation is situated within a gorge by Cedar Creek, which is James Rivers tributary. AACSB: Application of knowledge But this wasnt always the case. With that in mind, lets work together to create a better world for future generations. 1 Darren believed in saving money and followed a strict monthly budget. Answer: A Advocacy is best represented by: a. Objective: LO 8: Define product and describe the major classifications of products and services. You may not need to change the form that is given. Answer: B D) insurance Which of the following best exemplifies someone fulfilling their civic duties to their country? At the second Ask the family about the significance of the medicine pouch for them. Using a local anesthetic before inserting a needle into a child's arm It was opened in 1964. A) variety of collections Difficulty: Easy, Unsought products are products that the customer usually buys frequently, immediately, d. Educate the nurse on how to provide an apology to the patient. This competence includes cultural knowledge, which involves actively learning about a community; cultural sensitivity, which entails valuing and respecting beliefs, norms, and practices of the people being served; and collaboration within a community (Flaskerud, 2007). C) specialty c. Care providers often have conflicting ideas about care. D) shopping The same child tries to kick a rock and finds that using the same motion allows him to successfully kick the rock. How does the use of these devices enhance the poem? B) internal Others include William Harrison, John Tyler, Zachary Taylor, and Woodrow Wilson. D) Products include services, events, persons, places, organizations, ideas, or a mixture of AACSB: Application of knowledge D) place services. a some of which. Chapter 8 Products, Services, and Brands: Building Customer Value, Which of the following is true with regard to products? Product mix length refers to the total number of items a company carries within its product lines. Question 6. But did you know that this was almost exclusively filmed in Virginia? E) Services are tangible product offerings whose quality can be easily measured. A) connection to the world of entertainment Knowns as Americas Historic Triangle, Jamestown, Williamsburg and Yorktown are a treasure trove of history. A company's market offering often includes both tangible goods Virginia does have speed bumps AND kids to trick or treating on Halloween big time. A 469-mile long ribbon of road, this Parkway stretches from the Central-Southern Appalachian in Virginia to North Carolina. AACSB: Analytical thinking OSHA would categorize Alexs illness as a(n): Organizations must continually train their current employees because of: ____ is the most widely used means of rating employees. AACSB: Application of knowledge; Written and oral communication, Answer: Packaging involves designing and producing the container or wrapper for a product. a. Skill: Application Click below link for Answer The monitoring of an employees activities on company systems is primarily required for: controlling employee access to illegal Web sites that could create problems with law enforcement agencies. Difficulty: Moderate, Rhodia invites tourists from all over the world to experience its pristine nature, clear skies, AACSB: Written and oral communication Answer: A Jamestown is where Captain John Smith first established the British colony in 1607. Objective: LO 8.3: Identify the four characteristics that affect the marketing of services and the additional marketing considerations that services require. E) feature and design AACSB: Application of knowledge Virginia is known as the Mother of States because, little surprise, it was the first state that was made home by the colonists. d. The public does not trust care providers other than nurses, ANS: B a. Skill: Concept _____ are used to group individual jobs having approximately the same job worth. A midwife by profession, she was accused by her neighbor of turning into a cat, and destroying livestock and crops. Difficulty: Easy, A hickory rocking chair, handmade by an Amish woodcarver in Lancaster, Pennsylvania, Which of the following exemplifies a generalizable test? Increased levels of poverty. Its imposing structure inspired the Monacan Indians to worship it and Thomas Jefferson to buy it. The fitness center is sends its exercise instructors to a certified training program to learn how to use these machines correctly. Difficulty: Moderate, Market offering includes everything from pure tangible goods to pure services, as well as B) product attributes Answer: TRUE C) organization C) price services. D) product packaging Objective: LO 8.3: Identify the four characteristics that affect the marketing of services and the additional marketing considerations that services require. b. Orientation of patients to services once they are admitted. A) Business intelligence C) social The chief nursing officer is pleased with the nurse manager's strategy of improving patient satisfaction in the pediatric intensive care unit. Answer: E AACSB: Application of knowledge Skill: Application, Answer: C AACSB: Analytical thinking Skill: Concept, Answer: FALSE AACSB: Reflective thinking Skill: Concept. Although most manufacturers create their own brand names, others market licensed brands. B) Products do not include experiences, organizations, persons, places, and ideas. Difficulty: Easy, ________ refers to the characteristics of a product or service that bear on its ability to Dirty Dancing is an iconic film that captured the imagination of viewers in the 1980s. Click here to get an answer to your question Which of the following best exemplifies someone fulfilling their civic duties to their country? Ruben extended his writing utensil lines to include quills, felt-tip pens, and multiple-cartridge pens that write in different colors. Simply being employed in an environment where this might be a focus of practice does not necessarily ensure that advocacy is actually occurring. ", In designing a program for young adults regarding safe sexual practices, which of the following might reach the greatest number in your target group? The fact is it is situated close to Washington but is actually in Virginia. Answer: A D) selecting the right channel for distribution of the product Technology is integral to a cardiac ICU. Answer: Individual product decisions involve: 1) product attributes, 2) branding, 3) packaging, 4) labeling, and 5) product support services. The Yorktown battlefield is where the last war of the American Revolution was fought, where British General Cornwallis surrendered to George Washington. The area is preserved very well, and today, it has civil war reenactments and ranger tours. E) niche An excludable and rivalrous good simply means a private good, and of the given options, only the pair of shoes suits this category. AACSB: Application of knowledge And Phi Beta Kappa was started way back in 1776 at the College of William & Mary. Objective: LO 8: Define product and describe the major classifications of products and REF: Page 415 TOP: AONE competency: Communication and Relationship-Building. Difficulty: Moderate, Product planners need to consider products and services on three levels. A) an actual product In product marketing, product quality often depends little on how the product is obtained. B) state-of the art technology services. And procrastinate. How did Powell and Booth each carry out part of the plot? C) social A service orientation means delivering services in a manner that is least disruptive. Skill: Concept Objective: LO 8: Define product and describe the major classifications of products and You recognize that the concept of medical homes: Answer: The service profit chain links service firm profits with employee and customer satisfaction. B) an augmented product E) place This is best classified as: The _____ allows the rater to mark an employees performance on a continuum indicating low to high levels of a particular characteristic. E) product attribute Objective: LO 8: Describe the decisions companies make regarding their individual products Answer: E Given the growing number of intricate issues that the world is currently grappling with, relationships between different fields of study like this one can strongly influence positive progress. Difficulty: Easy, ________ are a form of product that consists of activities, benefits, or satisfactions offered Right-to-work laws _____. C) Capital items a. You are: On the other hand, internal marketing means that the service firm must orient and motivate its customer-contact employees and supporting service people to work as a team to provide customer satisfaction. Service companies face three major marketing tasks: They want to increase their service differentiation, service quality, and service productivity. This theory of motivation was first introduced by John Stacey Adams in 1963. Part of the purchase package brought personal visits from the Delgado representative, before the purchase and long after. The nurse manager analyzes the data from the patient satisfaction surveys. A) candy B) laptop C) hair salon D) car E) laundry detergent Answer: C AACSB: Analytical thinking Skill: Concept Objective: LO 8: Define product and describe the major classifications of products and services. In this The cognitive component of intercultural competence is the persons: At GetHelp Inc., after customer service representatives complete training, their phone calls are monitored to determine if the they are applying the lessons about gathering pertinent information from callers. d. Providing tangible products of satisfaction. What is one of the critical elements in selecting a patient satisfaction instrument? Instead, what is required, is a comprehensive strategy that incorporates diverse viewpoints and skill sets: from academia, politics and beyond. Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. Difficulty: Easy, What are the two dimensions of product quality? Labels can mislead consumers, fail to describe important ingredients, or fail to include needed safety warnings. Skill: Concept She decides to implement these changes throughout the hospital. 2 He gave the speech in the background of simmering tensions against the crown. C) setting a reasonable price for the product He approaches the company nurse, who gives him aspirins. Among other things, it is called the 'Mother of Presidents' and the 'Mother of States'. Identify two or three metaphors or similes in "I Am Offering This Poem." Product mix depth refers to the number of versions offered for each product in the line. Do you know something else that Virginia is known for? services. D) car Consumer products include convenience products, shopping maximum value for her money, she plans to spend substantial time and effort in gathering Difficulty: Moderate, If a consumer purchases a new flat-screen "smart" television, what is the augmented a. Nurses are well-trusted members of the healthcare team. Which of the following is an example of telecommuting?
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