Visit https://www.amazon.com and click Sign in on the top right of the screen. This credit is only valid for online orders. Thank you for the feedback. Told me I was good. This company is a joke between there computer systems not working properly poor customer service and there own employees are miserable because they are mistreated by the higher up. We are sorry to hear you are unhappy with your recent interaction with us. This product was over $500 through the rent to on program, not able to use will have to purchase another one that have a manufactory warrant that will cover a least a year. If the consumer has any further questions or concerns, please email ******************************************* or via phone at **************. After this I was assigned to ***************** who would collect on my account. No email, no phone call or letter to alert of a problem. Like I told *** I would never wish this process on my worst enemy because it has been a living nightmare. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. On 08/04/2022, the customer made a partial payment. FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical and we apologize for the recent experience. I paid my bill and they stopped billing and then pick it back up and then stop again which caused my bill to be double and it was their fault, I have never stopped payment not one time but they purposely stop taking payment for my bill to become more expensive. AFTER signing the contract I got an email congratulating the purchase but it had on parentheses the VERY IMPORTANT FACT that as a resident of FLORIDA, NC or Texas I did not qualify for the 90 days SAC option! Save my name, email, and website in this browser for the next time I comment. Their services saved my Christmas for my family. And yes they often mess up payments and WILL NOT REVERSE FEES. I then replied the same email with the notice and they responded a day later that I had to refuse delivery or lease would start. I had my automatic payments set up thru a checking account I use for these type of things. 1 On this site, we use the terms "lease," "lease agreement," "rental-purchase agreement" and "agreement" the same. I'm ready to change my billing info and give up on them let them come for me for what's owed. Additional parts, extensive labor and installation charges are extra. i can not afford to buy out right and looking for a company that does now have high interest rates. They're scammers in America. Please send us your contact information in a private message or contact us on (855) 353-9289 and ask for the Customer Service or Billing Manager. Complete your entertainment space with a TV stand or mount, stylish furniture, and more. However, I have a lawyer on retainer and all my receipts sitting on ready. I would stay clear of this company, I paid my product off in January of 2022, then all of a sudden in April they charged me two weeks straight for the item that I paid off. FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. No old or used products like brick & mortar rent-to-own stores. From innovative technology and performance to great design, FlexShopper has everything you need to upgrade appliances and floor care. When I asked for my account to be recalled they said it could not be done. WebFlexWallet lets you lease to own qualifying merchandise, including electronics, appliances On November 21st 2022 I saw an ad from Flexshopper about a PS5 on IG. I have chatted various times with issues on my account (its been three weeks since i started my lease) and the chat representative is not only rude and ignorant but also tries to gaslight you and questions you as if you were dumb. They will work with you on payments. Now they are telling me I'm missing a payment for may and October. Home How It Works Rent-to-Own Products: Everything You Need to Know. But they will reach out to me at a future date. "What!" 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). Today I was told that they never received the money and that I should send over a screen shot. Most of the products in our marketplace typically dont require any money down and there are no hidden fees. 5 Good credit is not necessary but not everyone with bad credit is approved. WebLaunches the FlexShopper Payment modal where the customer may apply, get a Their interest rate is around 220%! 4 Free delivery offer applies to scheduled delivery on select major appliances, furniture, treadmills, ellipticals, exercise cycles, home gyms and outdoor grills. The item came and did not Bluetooth as it should. AVOID AT ALL COST.. Make sure you opt out from arbitration agreement! They pull out double payments, and no one can give you a straight answer. My original agreement was that I would call ***** and that he would help with payment. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They just do what they want to do! This option is more than the 90 same as cash price and the early payoff option.We are here to help, if you have any further questions or concerns, you may contact us via email at resolutions@flexshopper.com or contact our customer service department at 855.353.9289. Gross profit decreased 68.5% to $3.8 million from $12.2 million. The weekly payment was processed on Thursday 03/16/2023, to be posted on or after Friday 03/17/2023. Stay away! They charge a rent to own fee and then charge you again for the product. We are here to help; If the customer has any further questions or concerns, they may contact us via email at ************************************** or call our *************************** at **************. WebThe good news is that with FlexShopper you have the flexibility to lease-to-own by The email address and phone number associated with your lease agreement in a private direct At one point your payment system starting deducting payments out of the blue and ***** was immediately on top of the issue and roped *** into the communication. We look forward to delivering the most popular brands and products to our customers, and we want to make your shopping journey the best it can be. WebIn addition, the payment information was removed from the account as requested and Helpful (0) Nicholas C. on 2/14/20 Because they are going to get your routing number, and take it from your checking account no matter what. Additional parts, extensive labor and installation charges are extra. I would avoid this company at all cost. At no point did anyone call or send any information saying that he had been removed from my case. The Tech was very professional and gave me the information I needed to fix my issue. So i've done a lease to own, so do i still have the 90 day option to pay off original price so i don't have to pay double? Major appliances include standard size or larger refrigerators, washers & dryers, ranges & ovens, microwaves and dishwashers. Hello Anon,We appreciate your business and sorry to hear about an issue you're having. Is this how they maximize profits by setting up their customers to rack up fees for payments options they didnt choose? Even though I believe that don't matter if they added that in their site it's STILL DECEIVING ADVERTISING PRACTICES! Hello Asia, We apologize for your recent experience at FlexShopper. 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). Everytime I called them it was your money will be credited in 7-10 days. I did the math with flexshopper to get my mattress at a tiny fraction of the cost paid extra, i think maybe $50, and allowing me to make payments of maybe only $47.50 every week. However they won't change my address on my account. Nowhere during the initial sign up process did it state I would have to physically call them to set it to monthly. Your customer service circled me around for months, no payment was deducted after my card number had been given and than even when calling *** I got no response. Flexshopper never sent me a confirmation number I reached out to them and by time they responded to me they said my merchandise was shipped ! Please provide FlexShopper also expects users to have valid SSN, as it doesnt focus much on your Yes! 9 All lease-to-own decisions and rates and terms are subject to approval pursuant to underwriting criteria related to the applicants credit quality. The original complaint was filed and that is why ***** was placed on my account. 2 You will be given a credit for one weekly payment. I deposited some cash into my account and went into my banking app to see my new balance only to find 2 ADDITIONAL weekly deductions from Flexshopper! I ended up sending them back because they were the wrong size. Even if you are struggling with bad credit, we can help. I set up double payments each week. Founded in 1995, the company has a FlexShoppers Top 9 Lease-to-Own Electronics in 2019, First, you complete a quick and easy online. Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez, and billing department. Now they "wanna fix it". The spending limit is the total Cash Price of the goods you can lease before tax and shipping. Haven't order because the interest is almost triple what the item was worth. I selected monthly . The Lease was approved and notified via email on 06/23/22. Unlike some of our competitors, we know our shoppers and what you are looking for when shopping rent-to-own products. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. Yes, this option is available on every lease! You can place a special order in person at a showroom or online. This means the consumer has fulfilled the full lease term. Please note that FlexShopper provides a payment method via weekly leasing payments for a product or items selected by the customer. Currently on hold for over thirty minutes with Deven, waiting for a supervisor. Customer service can make the change once their first payment is made. Check your shipping confirmation to find the unique tracking number assigned to your order. I got tires in December and i used flexshopper for the first and only time. Please review all emails from the resolutions area and from this BBB complaint. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. Our marketplace allows you to shop all of these categories and beyond. I am being billed double payments. If you care about your credit and paying double the price for items then run. Yes! Nov 26 2020 over a year after my final payment my credit card was charged twice. Lets do history! Please, could you reach out to us at Help@FlexShopper.com or call 855-353-9289? Not to mention they have off shore employees not located in the US that have no idea what there doing making matters worse. Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods.
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