firestone appointment policy

We install over 800,000 car batteries a year and perform more than 19,000 oil changes each and every day. Repay me $789.54 for the damage they caused to my van. We have a policy to always install the least worn tires to the rear axles on the vehicle. If two new tires are installed, they will also be installed on the rear of the vehicle. The contact us still doesn't work. How can I schedule an appointment at my local Tire Center? If you see damage or an unusual condition, have your tire inspected by a qualied tire service professional. When it's time for a new battery or quick oil change, come see us. Firestone Complete Auto Care reviews & complaints Firestone Complete Auto Care Customer Support Lowest Rating 49 Resolved 435 Unresolved 10% of 484 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Resolved "Brake-rotor replacement - poor, unethical." A real solution. Gas selection is important, but the reason why might surprise you! For more information on what cookies we use and how to manage these cookies please visit our, your vehicle's maintenance schedule matters, visit your local Firestone Complete Auto Care, California Transparency in Supply Chains Act of 2010. Note that the standard manufacturer's warranty should be enough to cover your tires. FIRESTONE COMPLETE AUTO CARE - 10 Reviews - 15210 Manchester Rd, Ballwin, Missouri - Auto Repair - Phone Number - Yelp Firestone Complete Auto Care 10 reviews Claimed Auto Repair, Tires, Oil Change Stations Closed 7:00 AM - 6:00 PM See hours Write a review Add photo Photos & videos See all 6 photos Services Offered Verified by Business Your Costco.com tire order will arrive at your selected warehouse in approximately 5-10 business days from the time of your order. View your vehicle manufacturer's recommended maintenance schedule and get expert services from Firestone Complete Auto Care. Routine manufacturer-recommended maintenance is one of the best ways to keep your vehicle in its best possible condition. Yet there is still a leak coming from my car. That means we'll only recommend services and repairs we believe are a good match for your needs. This complaint was posted by a verified customer. The one tool every driver needs. This button displays the currently selected search type. Removing and replacing tires on wheels can be dangerous. I will not go back to that store as I cannot have them breaking my car further. The Priced Right promise gives you complete confidence that Firestone Complete Auto Care will match any current, locally advertised price on tires. Nitrogen is an acceptable inflation gas for use in Firestone passenger, light truck, and truck tires. This time extension does not affect the protections or remedies the buyer has under other laws. Schedule An Appointment Find Maintenance Services Oil Batteries Scheduled Maintenance AC Service Tune-Up Electric & Hybrid Vehicles Transmission Drivetrain Radiator Wiper Blades Free Vehicle Inspections Service Warranty Options Schedule Maintenance Service Online Use our Store Locator to look up your tire dealer's contact information. With first-class auto repair, maintenance, and tires from your local Firestone Complete Auto Care, your car can live a better life. Consult a phone directory (often listed in the Yellow Pages under Tire Dealers) or this website for the location nearest you. That button is added into notifications by default, but can be removed in the Email Settings section if needed.. Auto parts which prove to be unserviceable during the warranty period, will be replaced free of any additional charge for parts or labor, except as noted under Exclusions, below. Replaing both drums with the holes over the drum brake adjustors. Firestone Consumer Tires. Learn More * You will receive recurring text messages from Bridgestone. Firestone Transforce AT Tire Review. Regular preventative maintenance can help extend your vehicle's lifespan and save you from costly repairs and potential roadside breakdowns by keeping parts and systems running smoothly. Select your vehicle type and the services youd like. but also your tires and wheels. I paid 908.00. Also synthetic oil change. I think is very fair. They are only offered through companyowned Firestone Complete Auto Care stores. The warranty period will be extended for the number of whole days that the product has been out of the buyers hands for warranty repairs. Click below to find job opportunities at your nearest Firestone Complete Auto Care. I was able to get service for a 2010 Nissan Sentra right rear drum brake wheel cylinder and possibly replace the left rear drum brake adjustor because the drum was not easily removable on a Sunday, 04/23/2023 at 29 Wyoming Valley Mall, #415, Wilkes Barre, PA. If you have further questions concerning repairing run-flats please contact Technical Services at 1-800-847-3272. You're better off just calling the store. Available on iPhone and Android. By signing up you agree to our Privacy Policy, VIEW REPAIR SERVICES | VIEW MAINTENANCE SERVICES. Subsequent second visit must occur within one year of the original service. Firestone Commercial Truck Tires. RFT can be rendered unusable due to a puncture or other road hazard as well as from improper tire pressure maintenance. Your tire registration has been sent to Firestone. Explore The Little Clinic Nutrition Appointments Our Registered Dietitians believe in food as medicine. By continuing to browse our website, you agree to use these cookies. When your battery is old or the terminals are loose, your car likely won't start. This guarantee excludes wholesale, clearances, closeouts, catalogs and rebate prices. Lets get started. The store, app, and website all use the same appointment backend. When alerted, follow the instructions in your vehicle owners manual. You may also contact Customer Retention toll-free at 800-440-4167. They charged me over $1300 to replace the radiator hoses and water pump on my Kia. Click here to get notifications about new complaints of Firestone Complete Auto Care. A quick test will let you know if your car battery is providing adequate power and at what temperature it could potentially fail. If you cancel 24 hours before a scheduled start time for a Job, there will be no cancellation fee applied. A refund or the cost of a new rotor and half the labor cost. The "online/app only prices are either never honored or are in reality the actual cost. No one called. An oral emergency can occur at any time leaving you with the demand for an oral surgeon. You can download a full warranty booklet from our Tire Warranties section located. for your car or truck maintenance and repairs. I will not go back to that store as I cannot have them breaking my car further. Cost of additional brake system components, including rotors and drums and/or labor to restore Brake System to its safe proper operation is not included with the warranty on Brake Shoes, Disc Pads, Calipers and/or Wheel Cylinders and all other hardware. We're your local car care center, tire store, and automotive shop combined into one. Learn More * You will receive recurring text messages from Bridgestone. You may also contact Customer Retention tollfree at 8004404167. Salaries can vary widely depending on the region, the department and many other important factors such as the employee's level of education, certifications and additional skills. Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. At 3:26, they called me back to inform me that the vehicle was finished. If you are looking for other types of Firestone tires, please visit, Full warranty books are available to download from the, This site uses cookies to enhance your user experience. If you have any questions, or need to make a modification or cancellation request for an appointment on the day of a scheduled installation, please contact our Customer Service Team at(800) 242-0504orsupport@firestonedirect.com. Went to pick up and they changed my back tires to new tires and rotated the smaller ones to the rear. we can handle it. Bridgestone Americas. Visit your local Firestone Complete Auto Care in Honolulu for high-quality auto repair, maintenance, tires, oil changes, and more. I should not have to pay for something that was ruined by your techs. If you'd like the refund processed by Costco.com, you'll receive your credit back to your original method of payment within three to four business days. NOTICE: A buyer of this product in California has the right to have this product serviced or repaired during the warranty period. well strive to provide unparalleled auto services. When your car works, everything works! Norma - Apologies for the problems with the app. If the vehicle isn't ready at the appointed time, customers receive 10 percent off of their next service. Never dealing with Firestone and their careless workers again. Find your local Tire Center here. **Valid at any company-owned store. He said that the technician was fast and sometimes he does it quickly. This will surely increase the credibility of your complaint. Desired outcome: Bridgestone Americas. I had a scheduled oil change at the Pleasant Hill IA location(store 304016)on my 2010 Dodge Ram 2500 Laramie on March 15, 2023. This refund is not to be combined with any other offer or used to reduce outstanding debt. plus oil changes, brake services, maintenance, An Installation charge of $18.99 per tire is included in the quoted price. Our experts could help you save thousands with preventative maintenance. I called Firestone to bring my car in and they said they couldn't see me until the following week. So much for "complete" auto care. Please call store to confirm availability. One of the worst I've ever seen. Customer service should always be top priority. From auto services like engine repair to maintenance checks like state inspections, your local Firestone Complete Auto Care offers much more than tireswe're a full service automotive shop. For more information on what cookies we use and how to manage these cookies please visit ourPrivacy Policy. This is only a job for a qualied tire service professional. we have some of the best tires Check the pressure in your tires monthly and before long trips or carrying extra weight. Feel secure with our Triple Promise - We guarantee that your experience will be Fixed Right, Priced Right, Right on Time! We reserve the right to establish, remove and/or revise our modification policy or modification fees at any time in our discretion. Before I even left the lot I let them know. Once youselect the warehouse you'd like to install your tires,simply enter the specific year, make and model of your vehicle in our tire search, and you should have some great options at your fingertips. Again, I don't need an app to do that. What is Costco's tire replacement location policy? #28738 If your tires were produced prior to 2000, the last three (3) digits of the serial code identify the week and year of production. Auto Care & Tires. i took my car back i had one of the representatives in front desk named Deansigned a paper where he said that they were ordering what they had cut off and they First if all, I went to make an appointment and they told me they were completely booked for Saturday. This is only a job for a qualied tire service professional. The one tool every driver needs. Your tire registration has been sent to Firestone. CO 80122-2708 With more than 1,700 convenient locations nationwide, Firestone Complete Auto Care and peace of mind are always nearby. Transmission trouble, check engine light, or broken A/C, Poor road conditions: Hitting curbs or potholes, experiencing rough road conditions, and running over speed bumps too fast can all cause your wheels to go out of alignment. Is this your company? March 28 2023 invoice number 208644 tires and life time alignment droped truck off for 1.00 appt 2.40 got call it was done went picked truck up went home I was putting center caps back on rims when I realized the valve stems had not been changed and further inspection the tire alignment had not been completed so I called I got money back for valve stems and labor but had to drive 45 min back the next day for alignment because a tire tech did not do his job to specs and turn it over to next technician so he could compleet his.In differerent sennerol some one gould get hurt. During this time, the oil was never changed. experienced technicians Please call store to confirm availability and pricing. Tire adjustments under this Limited Warranty will only be made at an authorized retailer. This is why we advise that, before purchasing, our customers make sure the tire(s) they select meet the following vehicle manufacturers' Original Equipment (OE) specifications. Get familiar with your vehicle's maintenance schedule to help you keep track of how often to service all of your vehicle's differentcomponents. Note: Some vehicle manufacturers do not recommend using repaired tires. Whether you prefer high mileage, conventional, synthetic, or synthetic blend oil, your car needs fresh oil at the factory recommended interval, which is typically 3,000 miles. From drivetrain services How It Works Step 1 Search Search for tires by entering your Vehicle, License Plate, or Tire Size information Step 2 Select Select your tires based on your driving needs and rim size Step 3 Schedule Schedule your installation appointment at your chosen Costco Tire Center Step 4 Free Shipping The end result is you get a notice to call the store. That means we do just about anything and everything. Littleton, In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038. Lots of Firestone locations have a guy or 2 they classify as a classic car specialist and I can usually get some pretty good alignment work done if I call ahead and schedule with the experienced dude. OTHER SERVICE WARRANTY EXCLUSIONS: Replacement of anti-freeze or clamps is not included in the warranty on belts/radiator hoses. This is my 5th notification. I just want to go to my card and pay the bill. When replacing your tires, consult your vehicle owners manual and tire information placard for recommendations, if any, concerning the use of speed rated tires. Our experts install more than 800,000 car batteries a year, We handle over 9,000 alignments every day. Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. Lifetime Alignment is only warrantied so long as the vehicles suspension and/or body height has not been modified via a lift, lowering, air shocks, or air rides. Please do not use special characters. car batteries, engine tune-ups, alignment, and much more. That's where we come in! Many errors, finally some of the service history is in my app but is missing over the last year's work, nothing after 5/2021, the import doesn't work with phone number or even invoice number. View our privacy policy. From oil changes to tire services, Firestone Direct has you covered. Directions Scammers. Jump to a Section Pricing TIRE OFFERS & EVENTS Stores & Inventory Tire Registration Warranties Product Maintenance Information Run-Flat Tires For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our store. Desired outcome: As for the service records, please use the 'contact us' from the website and ask to be passed to the developers (reference this email) and we can work with you to get all your service records. We know cars and trucks from bumper to bumper, but we also know drivers. Update to this claim: Attached are the oil change work order and the recommendations given by the store after performing the oil change. If a conventional tire is used on an emergency/temporary basis, verify that its size, load capacity, ination pressure, and speed rating specications meet the requirements of the vehicle. Simply visit Costcotireappointments.com and follow these steps:. . But no more games. How can I schedule an appointment at my local Tire Center? When you need work done on your car or truck, we will strive to make your visit satisfying. Removing and replacing tires on wheels can be dangerous. Whether you need all-season truck tires or high-performance car tires, we've got the right tires for your vehicle type, driving style, climate, and budget. Sticking to your vehicle's maintenance schedule matters. Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. We'll take it from there. We'll take it from there. Shop for tires online or in-store and Investing in the best car or truck tires Charges reduced to 1 hour labor. I said okay and took my car in on 4/7/23 After they said the work on my car was completed there was a loud noise when I applied the brakes. Learn the importance of vehicle inspections and whether you really need one. Want your work to make a difference? Learn more below and book your Honolulu, Hawaii auto repair or service today. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Other services, such as oil changes and tire rotations, should be performed much sooner and more frequently. We present the Manufacturers Suggested Retail Price. Save time by booking an appointment online, and save money with our Desired outcome: Our expert technicians know your manufacturer's maintenance recommendations, so well share them on every invoice- and email them to you after your visit- to help keep your vehicle running newer, longer. Can I cancel my tire order? We'll take it from there. For additional details pleasehead to our Tire Siteand select your warehouse location to view the tire warranty and Tire Center FAQs. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. If you cancel within 24 hours of the scheduled start time for the Job, you may be charged a fee of $30. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. Firestone Direct Cancellation and Modification Policy Modifications and Cancellations. No tire, regardless of its design or quality, is indestructible. Never perform tire service procedures without proper training, tools, and equipment. WILL THE COSTCO TIRE CENTER INSTALL ANY SIZE TIRE? Littleton, I noticed that they had cut without notifying me or getting an approval the plastic that protects my tires. Text STOP to cancel, text HELP for help. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When I inspected the repair at home, both drums could not be removed and the hole to adjust the tension of the brake shoes was not over the adjustor wheel. I had a complete vehicle inspection with oil change on 01/28/23. Search text is invalid. ( See attached call log from my cell phone) That was only 47 minutes later and the job was complete. If you'd like the refund processed by Costco.com, Contact Us and you'll receive thecredit back to your original method of paymentwithin three to four business days. If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. This site is dedicated to consumer tires for cars, trucks and SUVs. Thanks for your honest assessment. To arrange an appointment, . You can save time in the store by pre-booking your repair service appointment online today. Change Store, 7980 S Broadway After all, we're drivers too! No issues with the truck prior to the oil change. Firestone Consumer Tires. Like the name says, were Firestone Complete Auto Care. If you modify a requested Job 24 hours prior to a scheduled start time for a Job, you will not incur a change fee. You can save time in the store by pre-booking your maintenance service appointment online today. Find a nearby store or book an appointmenteven at night or on weekends at most stores. Contact your nearest retailer directly by visiting the. By continuing to browse our website, you agree to use these cookies. Very rude, selfish, lying, not compassionate, not patient, not serving the clients. Car broke down? It still did not start. This app is aweful. Firestone Complete Auto Care Stores. Some of the best customer service I've ever experienced during a car repair. After I picked up my SUV . Firestone Off-The-Road Tires. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Message and data rates may apply. You can save time in the store by pre-booking your maintenance service appointment online today. Will the Costco Tire Center install any size tire? Marilyn Firestone, LPC is a counselor in Saint Louis, MO. Scheduling an appointment at your local Tire Center is easy! Routine maintenance schedule services involve simple tune-ups like filter and fluid replacements, tire rotations, and general parts inspections that come at various mileage intervals. Desired outcome: service offers, oil change coupons, or tire deals. You may modify your Job at any time, subject to the following. 7980 S Broadway If in doubt, do not exceed the 50-mile (80 km) limitation. The customer 22 April 2023 took my 2009 Dodge Ram 1500 in for an Engine Tune-Up Service/Tire Pressure sensor repair. Today, Firestone is one of the world's leading and most trusted . The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. If parts are required to restore vehicle to manufacturers alignment specifications, then those parts and the labor required to install them are not covered. You can save time in the store by pre-booking your repair service appointment online today. For more information on what cookies we use and how to manage these cookies please visit our, Vehicle Maintenance, Oil Changes, Batteries, Tune Ups, California Transparency in Supply Chains Act of 2010, Air, Fuel, Cabin Air and Transmission Filters, New or Remanufactured Starters and Alternators, Standard Brake Service - Brake Shoes, Disc Pads (1), Standard Brake Service with Brake Fluid Exchange -, Lifetime Brake Service - Brake Shoes, Disc Pads, Calipers. Explore our services below and call (704) 612-5834 to schedule your next safety inspection or repair at 8148 Providence Rd today. If you are unsure of your vehicle's fitment requirements, please contact a local Costco Tire Center sales associate. We will follow up with them to make sure they're respecting online appointments just like those made in store. I had to go back three times to get the right size tires. . $939.98 for 2 Tires. When you're part of the Firestone Complete Auto Care Crew, it can! What services does the Costco Tire Center provide? Firestone has no comment on the various performance claims made by Nitrogen suppliers. There is still time to experience our top-performing winter tires. so I got a jump start and made it to the nearest Firestone store # 749144 On 3/23 I took my 2010 Lexus RX350 to Firestone because it had issues with starting. After initially trying to blame the customer, the senior technician eventually agreed that the headlamp was broken by the Firestone mechanics and promised to replace it in two days. Find Firestone Complete Auto Care Locations by City, Find Firestone Complete Auto Care Locations by State, California Transparency in Supply Chains Act of 2010, * You will receive recurring text messages from Bridgestone. Dropped car off with specific instructions to replace front two tires. GENERAL PROVISIONS (Applicable to all warranties): All Firestone Complete Auto Care guarantees are given by Firestone Complete Auto Care. Never perform tire service procedures without proper training, tools, and equipment. CALCULATE OUT-THE-DOOR PRICE. Auto Care Tips & Advice Maintenance I took my vehicle in on Friday, April 14th to get a regular check up on my vehicle to make sure it's ok to drive out of town. Learn about tire features and see suggested tires for your vehicle. Once you log in, you can search for a location to schedule your appointment (if you ordered new tires on Costco.com, you should select the same location where your tires will be delivered). Littleton, CO As I was traveling thru Houston my battery light came on so I went to the nearest Firestone store #353236, They check the car they told me it was ok to continue on that I will make it to San Antonio and have car checked there. 2013 town and country battery light problem, Charge for Installation of Starter and battery. Get the lowest prices online, with coupons included. Besides, we're drivers just like you! On my . Now, you can take our crew with you! When I went to make an online appointment for Saturday, I realized they DID have openings and my car could be worked on. I took my car for oil and filter change on March 24, 2023. Firestone Off-The-Road Tires. Change Store. Instead of Googling "emergency dental surgeon near me" and attempting desperately locate someone who comes unrecommended, call our 24/7 dental practitioner hotline. Post-winter car care is important just dont forget about your transmission! Modifications may include but not limited to; adding or removing a service feature, adding or removing maintenance items, scheduled service date/time, and scheduled service address location.

Iowa Nonresident Deer Draw Results 2021, Articles F